Terms of Service

LotPix Vehicle Photography Platform

Last Updated: May 13, 2026

Effective Date: July 23, 2024

Version: v2.0

LotPix owned by Metzger Enterprises LLC d/b/a AutoRevolution, a Texas Limited Liability Company

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) govern access to and use of the LotPix platform, including all associated mobile applications, APIs, software, integrations, and services (collectively, the “Services”), provided by Metzger Enterprises LLC d/b/a AutoRevolution (“Company,” “we,” “us,” or “our”).

By accessing or using the Services, the Customer (“Customer”) and its authorized users (“Authorized Users”) agree to be bound by these Terms. If Customer does not agree, it must not use the Services.

These Terms apply exclusively to business-to-business use and form part of a broader master services agreement, commercial ordering document, end user agreement, and privacy policy between Company and Customer. In the event of conflict, the signed order form or master agreement shall prevail over these Terms.

These Terms apply exclusively to business-to-business use and form part of a broader master services agreement, commercial ordering document, end user agreement, and privacy policy (collectively, the “Agreement”) between Company and Customer. In the event of any conflict or inconsistency among the Agreement documents, the order of precedence shall be: (1) the signed order form, (2) the master services agreement, (3) the end user agreement, (4) the privacy policy, and (5)these Terms, which shall be interpreted in a manner consistent with the foregoing.

2. ELIGIBILITY AND PERMITTED USERS

The Services are strictly limited to:

• Licensed automotive dealerships and dealer groups
• Vehicle resellers, auctions, and fleet operators
• OEM-affiliated automotive entities
• Authorized employees, contractors, and agents of Customer

The Services are not permitted for:

• Consumer or personal use
• Household use
• Minors under 18

Customer represents and warrants that all Authorized Users are properly trained and authorized to access dealership inventory systems and comply with applicable law.

3. ACCOUNT REGISTRATION AND ACCESS CONTROL

Customer is responsible for all account activity under its organization, including Authorized User access, credentials, authentication, and device management.

Customer shall implement commercially reasonable access controls, including offboarding procedures for terminated employees.

Company may suspend or terminate access immediately for security risk, suspected misuse, legal compliance obligations, or system integrity concerns.

4. LICENSE GRANT AND RESTRICTIONS

4.1 License

Company grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for internal business operations in connection with automotive inventory management.

4.2 Restrictions

Customer shall not:

• Reverse engineer, decompile, or attempt to derive source code
• Use the Services for consumer-facing resale or public marketplace distribution outside authorized integrations
• Share access credentials outside authorized personnel
• Bypass security controls or access restrictions
• Use Services in violation of law or regulatory requirements

Any violation constitutes material breach.

5. CUSTOMER DATA AND OWNERSHIP

Customer retains all rights, title, and interest in Customer Data, including vehicle inventory data, images, videos, and associated metadata.

Customer grants Company a worldwide, non-exclusive license to host, process, transmit, store, optimize, and display Customer Data solely to provide, maintain, and improve the Services.

Company does not claim ownership of Customer Data and does not use Customer Data for advertising or unrelated commercial purposes.

6. SERVICE DESCRIPTION

The Services include:

• Vehicle photography capture and processing tools
• Inventory merchandising workflows
• AI-assisted image enhancement and automation
• Buyer’s guide and sticker generation
• Cloud storage and inventory synchronization

LotPix operates on iOS and Android platforms provided by Apple and Google, and Customer acknowledges that platform-level dependencies are outside Company’s control.

Device-level telemetry may be processed by operating system providers under their own privacy policies.

Company may modify or update features to maintain security, compliance, or operational performance.

7. CUSTOMER RESPONSIBILITIES

Customer is solely responsible for:

• Lawful use of the Services
• Compliance with dealership, advertising, and consumer protection laws
• Employee training, supervision, and access governance
• Accuracy and legality of inventory listings
• FTC Used Car Rule compliance and state-specific disclosures

Customer acknowledges that it is the “data controller/business” and bears all legal responsibility for downstream use.

8. PROHIBITED USES

Customer and Authorized Users may not use the Services to:

• Upload illegal content or content obtained unlawfully
• Upload or store consumer financial, medical, or sensitive personal documents
• Store government identification documents in violation of policy
• Use the Services for surveillance or biometric identification
• Engage in fraud, deception, or misrepresentation of vehicle inventory

Company reserves the right to audit usage logs for security and compliance purposes.

9. DATA HANDLING AND MEDIA STORAGE

All photos and videos taken stay on the app and are permanently removed once uploaded. Nothing is retained on device.

Uploaded media is stored within Customer-controlled inventory systems or integrated third-party platforms selected by Customer.

Company does not intentionally retain media on devices after successful upload.

However, Customer acknowledges that device OS behavior, offline caching, or network conditions may temporarily delay deletion.

Customer is solely responsible for verifying compliance with internal data retention policies on endpoints.

10. THIRD-PARTY SERVICES

The Services may integrate with third-party infrastructure providers.

Company is not responsible for third-party outages, security incidents, or data handling practices beyond its reasonable control.

Customer agrees that third-party subprocessors may process data under their own terms and privacy policies.

11. SECURITY

Company implements commercially reasonable administrative, technical, and physical safeguards consistent with industry standards for SaaS platforms handling enterprise automotive data.

Such safeguards may include encryption in transit, encryption at rest, access control systems, logging, monitoring, and vulnerability management.

However, Customer acknowledges that no system is completely secure, and Company does not guarantee absolute security or uninterrupted protection against all threats.

12. SERVICE LEVEL AVAILABILITY

Company shall use commercially reasonable efforts to make the Services available with a target uptime of ninety-nine point nine nine five percent (99.995%) during each calendar month, excluding: (i) scheduled maintenance, (ii) emergency maintenance, or (iii) interruptions caused by factors outside Provider's reasonable control, including, without limitation, force majeure events, Third-Party Services, or actions by Customer or End Users.

Customer acknowledges and agrees that the SLA is a target service level only and does not constitute a guarantee or warranty. Company's sole obligation in the event of a failure to meet the SLA shall be limited to commercially reasonable efforts to restore the Services to operational status.

Company shall not be liable for any damages, losses, or claims arising from downtime, unavailability, or failure to meet the SLA, except as expressly provided in this Agreement. Company does not guarantee uninterrupted or error-free operation.

13. FEES, TAXES, AND SALES TAX COMPLIANCE

Customer agrees to pay all Fees under applicable commercial agreements.

Fees exclude taxes unless explicitly stated otherwise.

13.1 Sales and Use Tax

Customer acknowledges Services may be subject to Texas sales and use tax and other jurisdictional taxes.

Company may collect and remit applicable taxes where required by law.

Customer is responsible for providing valid exemption certificates.

Where properly documented, certain SaaS data processing services may qualify for Texas data processing exemptions, including partial exemptions (commonly up to 20%) where applicable under Texas Tax Code and administrative guidance.

Tax treatment is subject to interpretation by taxing authorities and may change without notice.

13.2 Tax Responsibility

Customer is solely responsible for all taxes arising from its use of the Services unless legally required to be collected by Company.

Customer agrees to indemnify Company for tax-related penalties arising from inaccurate exemption documentation.

14. TERMINATION

Company may suspend or terminate access for breach, security risk, or legal compliance requirements.

Customer may terminate per its commercial agreement.

Upon termination, access ceases and data may be deleted or retained per retention policies or legal obligations.

15. CONFIDENTIALITY

Each party shall protect confidential information using at least reasonable care.

16. DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

Company disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Company is not liable for indirect, incidental, consequential, or punitive damages;
• Total liability shall not exceed fees paid in the prior 6 months.

18. INDEMNIFICATION

Customer shall indemnify Company against claims arising from Customer Data, employee actions, regulatory violations, or misuse of the Services.

19. COMPLIANCE WITH LAW

Each party shall comply with applicable laws.

Customer is solely responsible for compliance with:

• Privacy and data protection laws
• Automotive dealer and advertising laws
• FTC Used Car Rule
• Biometric and surveillance laws
• Employment laws

20. IMAGE DATA AND BIOMETRIC DISCLAIMER

Services are not designed for biometric identification or facial recognition.

Customer assumes full responsibility for incidental capture of individuals in images or videos.

Company does not process biometric identifiers for identification purposes.

21. GOVERNING LAW

These Terms are governed by the laws of the State of Texas.

22. CHANGES TO TERMS

Company may update Terms at any time. Continued use constitutes acceptance.

23. CONTACT INFORMATION

Metzger Enterprises LLC d/b/a AutoRevolution
334 East Church Street
Lewisville, Texas 75057
United States

Email: support@autorevolution.com

Phone: (972) 243-8460